Personal Data Protection Policy

Terroirs et Vignerons de Champagne (hereinafter "TEVC") respects your right to privacy. We implement all necessary measures to guarantee the security of the personal data you transmit to us.

This Personal Data Protection Policy (hereinafter “the Policy”) describes the types of information that TEVC may collect from you or that you may communicate to us.

Thus, by visiting these Sites and communicating electronically with us, you agree to our use of indirect personal data (cookies, login information) as described in our Cookie Policy below. If you do not agree to this Policy, you must refrain from using these Sites and from communicating your personal information to us.

The Sites are not intended for minors and we will not knowingly collect, use, provide or otherwise process any personal information from minors.

This Policy may be modified at any time.

If you continue to use these Sites after any changes we make become effective, you will be deemed to have accepted those changes. Therefore, please check this Policy regularly.

Treatment :

The information collected is stored in a computer file by Hubspot – 25 First Street, 2nd Floor Cambridge, MA 02141 as part of the management of your order. The data is secure.

They are kept for the period strictly necessary for the management of the commercial relationship, with the exception of data whose minimum retention period results from a legal or regulatory obligation or the expiry of a limitation period.

They are intended for TEVC and its possible subcontractors involved for the purposes defined below (Shopify, Hubspot, Yotpo).

We may collect personal information about you from various sources, including:

- Personal data collected directly, which you voluntarily communicate to us on the site when placing your order and when registering for the loyalty program, in particular via the profile page. (for example: title, surname, first name, date of birth, email address and telephone number, etc.).

- Personal data collected indirectly, automatically (the IP address of the terminal used to connect, the type of browser, the operating system, access times, etc.) or with your express consent (your purchasing habits, information about your lifestyle or preferences, etc.) when using our Site. All information collected indirectly will only be used to track the volume, type and configuration of traffic using this Site, to develop its design and layout and for other administrative and planning purposes, to identify possible fraudulent uses and more generally to improve the service offered.

Personal data means any information or pieces of information that can identify you directly or indirectly. While the precise details of the personal data we collect vary depending on specific needs, we generally collect the following data:

When you log in to your account on our Site / to your account: name, email address, password and opt-in
When subscribing to our newsletter: email address
When ordering products on our e-commerce site: surname, first name, date of birth, email address, telephone number
When you contact our Customer Service: surname, first name, email address, postal address, date of birth, telephone number, order number, the content of your request.
When you participate in games/competitions, satisfaction surveys, polls: name, first name, email address, your content related to participation (opinions, comments, etc.)
The processing we carry out is carried out subject to your consent and meets an explicit, legitimate and specific purpose. For our part, the processing of your personal data allows us to:

• Manage your order
• Manage our customer relationship via our CRM, in order to know you better, personalize our products and services and contact you regarding the loyalty program, products and services that may interest you (product launch, promotional offers, VIP events, tastings, websites, joint promotions, etc.)

We may disclose your personal data to official bodies or agencies if we are required to do so to comply with a legal obligation or if, in our good faith judgment, such action is reasonably necessary in connection with legal proceedings; to respond to any legal claim or action; or to protect the rights of TEVC or its customers and consumers.

Access rights:

In accordance with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, as amended, known as the "Information Technology and Freedoms" law, and in accordance with European Regulation No. 2016/679 relating to the protection of personal data which came into force on May 25, 2018, you have rights over your personal data:

- right of access to your data,
- right to rectify your data,
- right to object to processing (for example, request to no longer receive emails),
- right to withdraw your consent,
- right to erase your data,
- right to limit processing (your data is not deleted but we make it unavailable),
- right of portability (you receive a file with the data you have entrusted to us, or you ask us to transmit this file directly to a third party).

You can exercise your rights by submitting your request without delay to the following address: donneespersonnelles@tevc.fr, or by post to the TEVC legal department at the following address: Terroirs et Vignerons de Champagne - Legal Department - CD 40 A Plumecoq - 51530 Chouilly - France. You also have the right to file a complaint with the CNIL.

For security reasons and to prevent fraudulent requests, each request must be clear and precise, and accompanied by a copy of an identity document and made in accordance with the applicable legal framework. After processing the request, this supporting document will be destroyed.

You can unsubscribe at any time by changing your preferences or unchecking the 'opt-in' box on your profile or by clicking on the unsubscribe link in an email sent by TEVC.

Security :

We store your information in secure operating environments protected from public view. We follow industry-accepted standards for the protection of personal data. The transmission of information via the Internet and the Sites is secure. Once we receive your information, we implement strict procedures and security measures to prevent unauthorized access.

Storage :

The storage and processing of your information and the use or disclosure of your information may require the transfer and/or storage of such information within the European Economic Area and its processing by staff of a provider located in such territories.

Our suppliers and service providers are bound by a contract that ensures a high level of data protection and requires (among other clauses) that they implement all necessary technical measures on an ongoing basis to keep your personal data secure.

Our main web hosting service provider is located in France.

In accordance with current legislation and regulations, we do not keep your data beyond the period strictly necessary for the purposes pursued above.

The personal data that you have completed/declared in your profile are kept for a period of three (3) years from your last activity on the Site.
Data relating to an order is kept for a period of three (3) years from your order.
The audience measurement and traffic statistics for our Site are kept for a period of thirteen (13) months.
Data used to establish proof of a right or contract, or retained to comply with a legal obligation, are archived in accordance with current legislation.

Encryption:

When you enter your IBAN on the website www.nicolas-feuillatte.com, we apply industry standards for the protection of banking data and comply with all obligations provided for by law.

When placing an order on the site, you will be automatically redirected to the transaction platform of the banking payment provider Payplug.

Cookies Policy
Definition

A "cookie" is a small text file that is sent from a website's server and stored on the hard drive of your computer, tablet, or phone when you visit a website. This allows us to remember your preferences when you visit our website.

Use of cookies

We use cookies to learn more about your interaction with our content and help us improve your experience when you visit our Site.

Cookies remember the type of browser you use and any additional browser software you have installed, and in some cases, your user journey. They also remember your preferences, such as language and region, which remain your default settings when you return to the Site. Cookies also allow you to rate pages, remember information about forms you have filled out, access your personal space, and implement security measures.

Some of the cookies we use are session cookies, which are temporary and disappear when you close your browser. They are not stored on your hard drive. Others are persistent cookies, stored on your computer for a longer period, but will never exceed thirteen months. For cookies used to measure audience, the retention period will not exceed six months, beyond which the data will be made anonymous.

The information stored by these cookies can only be read by the sender and only during the website visit. You can refuse the use of these cookies by changing your browser settings.

We use Google Analytics cookies to gain insight into visitor habits and visitor numbers and to help us improve the overall visitor experience on our Website.

When you first visit our website, you will be asked to accept our cookies. You can decide whether to accept or reject cookies.

However, if you choose to modify or disable Cookies through your browser, you may no longer be able to benefit from all the features we offer through our site.

For more information on configuring Cookies, you can consult the following sites:

http://www.cnil.fr/vos-libertes/vos-traces/les-cookies/(in French) or
http://www.aboutcookies.org/ (in English).
For Safari™: http://support.apple.com/kb/ht1677?viewlocale=fr_FR,
For Chrome™:https://support.google.com/chrome/answer/95647?hl=en,
For Firefox™: https://support.mozilla.org/fr/kb/activate-deactivate-cookies-preferences,
For Opera™: https://www.opera.com/help/tutorials/security/privacy/.

Third-party cookies

Third-party cookies are cookies set by a domain other than the one being visited by the user. A third-party cookie occurs when a user visits a website and a third party sets a cookie through that website (e.g., cookies placed by Google, Instagram, and Facebook).

We have no control over the process used by third parties to collect information relating to your browsing on our Site and associated with the personal data they hold.

You may, if you wish, consult the policies of these third-party websites for information on their use of cookies.

We will not use cookies to collect personally identifiable information about you and you also have the right to access, rectify and object to this information. However, if you wish, you can choose to reject or block all or part of the cookies set by TEVC on any third-party Site by changing your browser settings as explained above.

Please note that most browsers automatically accept cookies and if you do not wish cookies to be used you may need to delete or block cookies yourself. Please note, however, that if you reject the use of cookies, you will still be able to visit our Site but some of the features may not function properly.